Envelope layout standards
When sending bulk business mail, your items must comply with our Domestic Bulk Mail Envelope Layout Standards to ensure they are processed with maximum efficiency.
Our Envelope Layout Standards (PDF - 4.5MB) outline our requirements for machinable Bulk Mail products.
The document includes inbound international letter products.
For more information and assistance with your envelope layout, please email [email protected] or phone your account manager directly.
Legal information
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery targets
Delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary in store. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.
Trademarks and notes
VolumeMail, ReplyPaid, FlexiMail, and Publication Mail are trade marks of NZ Post Limited.